FAQs
At White's Family Farmhouse, we value your queries and aim to provide comprehensive answers to ensure your experience with us is seamless. Here, we've compiled a list of frequently asked questions to assist you better. If you have any inquiries not covered here, feel free to reach out to us. Your satisfaction is our priority, and we're here to make your shopping experience delightful!
Frequently Asked Questions
What makes White's Family Farmhouse products unique?
We prioritize a rotational pasture-based, regenerative farming system, ensuring that our animals are raised in a healthy and sustainable environment. This approach results in high-quality, ethically raised products that stand out from conventional alternatives.
How can I purchase White's Family Farmhouse products?
You can conveniently order our products through our online Shopify store. Simply browse through our selection, add items to your cart, and proceed to checkout.
Do you ship products, and what are the shipping costs?
We offer shipping for our eating eggs, hatching eggs, and dehydrated pet products. Shipping costs vary depending on your location and the weight of your order. You can calculate shipping costs during the checkout process.
Can I visit White's Family Farmhouse in person?
While we currently operate exclusively online for our farm store, we love connecting with our community. Feel free to visit if you see our vehicles there, usually on the weekends between noon and 4 PM. Feel free to reach out to use to set up other dates and times as well.
What is the source of your animal feed, and is it non-GMO?
We source our animal feed from a reputable local mill that makes our feed to our specifications. We are committed to using the best feed we can use to ensure the health and well-being of our livestock.
Do you offer wholesale options for your farm products?
Yes, we do offer wholesale options. If you are interested in partnering with us or carrying White's Family Farmhouse products in your store, please contact us for more information.
What is your return policy?
We strive for customer satisfaction. If you encounter any issues with your order, please reach out to us within 14 days of receiving your products, and we will do our best to address your concerns. We also offer a great 50% guaranty on our hatching eggs. Read their descriptions for further.
Are your products organic?
While we do not hold an official organic certification, we prioritize natural and sustainable farming practices. Our commitment to rotational pasture-based systems contributes to the overall health of the land and the well-being of our animals.
Can I pre-order hatching eggs, chicks, or other livestock?
Yes, we do offer pre-order options for hatching eggs, chicks, and other livestock. Check our product listings for availability and pre-order details.
How can I stay updated on promotions and new product releases?
Subscribe to our newsletter and follow us on social media to stay informed about promotions, special offers, and new product releases. We also share updates about life on the farm, so you can be part of the White's Family Farmhouse community.